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You have questions. We have answers.
Q: Who is WorkCare?
A: WorkCare is a leading, U.S.-based occupational health provider specializing in workplace injury prevention, employee care management, and wellness solutions. We help employers reduce injury and illness exposure risks, ensure compliance with health and safety regulations, and promote employee well-being through tailored programs from hire to retire.
Q: What industries does WorkCare serve?
A: WorkCare provides services to industries including:
WorkCare’s services are customized to meet specific operational needs and challenges in all types of industries.
Q: How do I contact WorkCare?
A: Visit: www.workcare.com
Q: How many on-site clinics does WorkCare operate?
A: WorkCare operates on-site clinics in more than 75 client locations.
Q: How many medical surveillance exams and drug screens does WorkCare manage for clients per year?
A: WorkCare manages more than 200,000 medical surveillance exams and drug screens conducted annually at network providers across the U.S.
Q: How many clinics and collection sites are in the WorkCare network?
A: There are thousands of clinic locations and collection sites in the WorkCare nationwide network. We can add locations to meet client needs on request at facilities that meet our qualification criteria.
Q: How many full-time occupational medicine physicians does WorkCare employ?
A: WorkCare directly employs more than 10 occupational medicine physicians. In addition, we contract with additional clinicians to provide 24/7 coverage for telehealth and telemedicine services.
Q: How many injuries are handled annually by WorkCare’s 24/7 triage team?
A: More than 80,000 injuries are handled annually by WorkCare’s 24/7 triage team.
Q: How many employees does WorkCare have?
A: WorkCare employs a team of more than 700 across the country.
Q: Where is WorkCare located?
A: WorkCare’s corporate office is located in Anaheim, California. Most of our employees work at on-site at client locations, in other business locations in the U.S., or remotely from home offices. We provide services in all 50 states and select international locations where our clients have overseas operations. We partner with qualified clinics and labs to ensure job applicants and employees have access to a conveniently located provider for medical exams and drug screening.
Q: What are WorkCare’s core product lines?
A: WorkCare offers a range of occupational health products to our clients, including:
Q: What types of services does WorkCare provide?
A: WorkCare’s occupational health services include:
Q: How does WorkCare help clients protect and promote employee health, safety, and well-being?
A: WorkCare combines responsive injury prevention interventions, time-of-need care guidance, and health education to help reduce employees’ injury and illness risks and support positive workplace cultures.
Q: What is WorkCare’s Total Employee Health approach?
A: Our Total Employee Health approach integrates occupational health, injury prevention, and wellness programs to address employees’ physical, mental, and emotional well-being. This holistic strategy supports employee health both on and off the job.
Q: Can WorkCare customize its programs for my organization?
A: Absolutely. We collaborate with clients to tailor programs that align with their unique workplace culture, industry, employee needs, and business goals.
Q: What are some of the results experienced by employers who partner with WorkCare?
A: WorkCare has helped clients significantly reduce injury rates, improve employee morale, and save costs on workers’ compensation claims. For example:
Q: How do I get started with WorkCare?
A: To learn more about our services or to schedule a consultation, contact us via WorkCare.com. or call us at 800.455.6155. We look forward to helping your organization achieve its health and safety goals!
Q: Is WorkCare SOC 2 certified and GDPR compliant?
A: Yes, WorkCare is SOC 2 certified and GDPR compliant. WorkCare has successfully completed a rigorous Systems and Organization Control (SOC 2) examination. The SOC 2 exam process demonstrates compliance with security and availability criteria that apply to customers’ (user entities’) operations, regulatory and financial reporting requirements. Read more.
Q: Does WorkCare support clients with OSHA and other regulatory compliance requirements?
A: Yes, WorkCare offers services that help clients maintain regulatory compliance, including incident classification, reporting, and training.
Q: Why is OSHA compliance important?
A: OSHA enforces standards that are intended to protect employees from harm by reducing workplace health and safety exposure risks. Compliance with standards is required for covered employers. Non-compliance can lead to poor health outcomes, fines, costly lawsuits, and negative publicity.
Q: For OSHA recordkeeping purposes, what is the difference between caring for a work-related injury with first aid versus providing medical treatment?
A: Through more than 40 years in business, WorkCare has learned that the vast majority of work-related injuries are not serious and can be safely managed at work with first-aid remedies. OSHA-approved first aid refers to non-recordable, non-invasive, immediate care for minor injuries. Cases that involve medical treatment, such as the use of prescription medications and invasive procedures like stitches, are considered OSHA-recordable. WorkCare’s telehealth and on-site providers evaluate injuries and provide care guidance based on best medical practices to ensure that employees are informed about their condition and receive the right care, at the right time, in the right setting. Refer to OSHA’s webpage on medical treatment and first aid to compare the differences.
Q: What types of medical exams and screenings does WorkCare offer?
A: WorkCare provides a wide range of medical exams and screenings, including:
Q: Are medical exams tailored to specific job roles?
A: Yes, WorkCare customizes medical exams based on the physical and environmental job demands, ensuring compliance with regulatory standards and company policies.
Q: Does WorkCare offer travel health services?
A: Yes, WorkCare’s Occupational Health Screening services include travel health services that prepare employees for domestic and international business travel. Services include pre-travel consultations, vaccinations, and health risk assessments.
Q: Why are travel health services important?
A: Travel health services help protect employees from illness and ensure compliance with health regulations when traveling abroad. This is especially critical for industries with global operations, such as energy, manufacturing, and logistics.
Q: How do I schedule Occupational Health Screening services for my team?
A: Contact WorkCare to arrange consultations and screenings for your workforce.
Q: What is Incident Prevention + Wellness?
A: WorkCare’s Incident Prevention + Wellness program focuses on musculoskeletal health through prevention and early intervention. This may include, but not be limited to, ergonomic assessments and workstation adjustments, , coaching on proper body mechanics, and employee health and wellness education.
Q: What industries benefit most from Incident Prevention + Wellness?
A: Incident Prevention + Wellness is particularly effective in industries with physically demanding or repetitive tasks, such as construction, manufacturing, utilities, and logistics. People with sedentary jobs, such as those in offices or call centers, also benefit from targeted interventions.
Q: What are the bottom-line benefits of Incident Prevention + Wellness services?
A: By identifying and addressing potential risks early, Incident Prevention + Wellness minimizes the likelihood of workplace injuries. This helps reduce workers’ compensation claims, enhance productivity, and improve employee job satisfaction.
Q: How do wellness programs benefit employees and employers?
Wellness programs help reduce absenteeism by addressing key health concerns before they escalate and give employees the resources they need to stay heathy, safe, and on the job. Our delivery model is based on eight dimensions of wellness for optimal work-life balance.
Q: What is WorkCare’s Injury Care program?
A: Injury Care is WorkCare’s telehealth triage service, providing 24/7 access to occupational nurses, physicians, and injury prevention specialists for immediate care guidance for work-related injuries and illnesses. This program helps ensure employees receive prompt, appropriate care while reducing unnecessary hospital and clinic visits and OSHA-recordable incidents.
Q: How does Injury Care benefit employers?
A: Injury Care helps employers:
Q: Is Injury Care available nationwide?
A: Yes, Injury Care is available across all 50 states, ensuring comprehensive coverage for businesses of all sizes.
Q: What type of On-Site Clinical Services does WorkCare provide?
A: We offer staffing options to meet specific client needs. Our On-Site Clinical Services include medical personnel such as occupational physicians, occupational health nurses, nurse practitioners, physician assistants, athletic trainers/injury prevention specialists, and first responders. Our on-site team members comply with on-site protocols, policies, and procedures and become fully engaged with the workplaces where they are assigned.
Q: Why choose WorkCare’s On-Site Clinical Services?
A: On-Site Clinical Services allow employers to address employee health concerns in real-time, reduce injury rates, improve productivity, and promote a culture of safety and well-being.
Q: How are On-Site Clinical Services specialists trained?
A: WorkCare’s injury prevention specialists are trained and have experience in sports medicine, occupational health, ergonomics, and wellness. Many are Certified Athletic Trainers and/or Certified Ergonomic Assessment Specialists.
Q: Can WorkCare’s On-Site Clinical Services programs be customized?
A: Yes, WorkCare tailors every on-site engagement to meet site-specific requirements, cultivate safe work environments, and engage employees in their own health and well-being.
Q: Does WorkCare provide medical coverage for events?
A: Yes, WorkCare provides medical coverage at major sports events, e.g., football, tennis, racing, golf, concerts, conventions, and other large gatherings. In addition to assisting client employees with their healthcare needs, our on-site providers are available to help attendees and vendors with minor medical complaints.
Q: What are the benefits of having on-site medical services at an event?
A: On-site medical services reduce response times for injuries and illnesses, minimize disruptions, and reduce liability risk by providing immediate care to staff and others in need of care at event venues.
Q: What is leave management, and how does WorkCare assist?
A: Leave management involves coordinating and overseeing employee absences associated with Family and Medical Leave Act requests, medical emergencies, and other situations that require absence from work. WorkCare helps streamline the process for employees and employers, ensure compliance with applicable regulations, and minimize disruptions.
Q: How does WorkCare help with return to work programs?
A: WorkCare provides medical evaluations, case management, and consulting to support safe return to work for employees who are recovering from injuries or illnesses or after a prolonged absence for personal reasons.
Q: What is WorkCare’s Case Management service?
A: WorkCare’s Case Management service provides expert medical oversight of workplace injuries and illnesses, ensuring efficient treatment coordination, compliance, and timely return-to-work strategies.
Q: How does Case Management benefit my organization?
A: Case Management helps reduce workers’ compensation costs, improves recovery outcomes, ensures regulatory compliance, and helps expedite safe return to work for employees who experience work-related injuries or illnesses.
Q: Does WorkCare’s Case Management service cover all industries?
A: Yes, our case managers support a wide range of industries, with solutions to meet specific workplace needs.
Q: What is WorkCare’s Consulting MD service?
A: Consulting MD provides direct access to experienced occupational health physicians for guidance on workplace medical issues, regulatory compliance, and employee health management.
Q: What types of issues can a Consulting MD help with?
A: Our consulting occupational health physicians offer clinical insights for the development of workplace environment, health, and safety policies, procedures, and protocols. They assist with job-specific fitness-for-duty evaluations, compliance with applicable regulations and industry standards, identifying workplace exposure concerns, and making sound return-to-work decisions.
Q: Is Consulting MD available as a one-time service or ongoing support?
A: We offer flexible solutions, including one-time consultations and ongoing advisory services, based on your needs.
Q: What services are included in WorkCare’s Telemedicine program?
A: Our Telemedicine program features remote access to providers for the diagnosis and treatment of occupational injuries and illnesses, return-to-work evaluations, and general medical consultations.
Q: How does Telemedicine improve workplace health management?
A: It offers immediate medical guidance, reduces unnecessary hospital ER and clinic visits, improves compliance, and ensures employees receive timely care without disrupting operations.
Q: Is WorkCare’s Telemedicine service available 24/7?
A: Yes, WorkCare’s Telemedicine platform provides round-the-clock access to licensed occupational health professionals for urgent and routine consultations.
Q: What types of career opportunities does WorkCare offer?
A: WorkCare offers a variety of career paths for healthcare professionals, ergonomics specialists, injury prevention experts, operations, and administrative staff. Our team works collaboratively to make workplaces safer and healthier. Explore our Careers site to learn more.
Q: What types of roles are available at WorkCare?
A: We source the best talent from across the country for positions like these:
Q: How can I apply for a position with WorkCare?
A: Visit the Careers page on the WorkCare website to explore open positions and submit your application. Join us in making a positive impact on workplaces around the world!