Quality Care without Going Anywhere

In selected markets, TeleM.D. is available to employees at companies that engage WorkCare to provide our 24/7 Incident Intervention® telehealth triage program. Virtual visits with occupational medicine physicians using a secure video connection are a convenient alternative to visiting a local clinic or other medical provider.

WorkCare’s Incident Intervention clinical team also facilitates referrals to our Industrial Injury Prevention Specialists, who provide optional virtual consultations on the prevention and management of musculoskeletal discomfort. Learn more about our Industrial Athlete Program and services provided by our specialists, who are certified athletic trainers and allied professionals.


Self-care or TeleM.D.?

We are committed to providing the right care, at the right time, in the right setting.

Employees can safely manage most work-related conditions with first aid and self-care guidance from WorkCare’s Incident Intervention
nurses and physicians. However, certain medical conditions warrant further evaluation and potential medical treatment.

Once an employee agrees to be referred by an Incident Intervention clinician to TeleM.D., WorkCare physicians can:
  • Assess their injury and symptoms
  • Order diagnostic studies
  • Prescribe medications
  • Prescribe medical equipment, e.g., splints, braces
  • Refer to physical therapy
  • Refer to medical specialists
  • Recommend temporary job restrictions
  • Consult on reasonable accommodations
TeleM.D. physicians do not:
  • Prescribe narcotic pain medications
  • Treat conditions that require physical manipulation or sutures

Telemedicine Advantages

  • Secure video communication from anywhere with a stable internet connection.
  • Cases are managed in accordance with occupational health best practices.
  • WorkCare TeleM.D. physicians are licensed to practice in multiple states.
  • No travel to visit a provider or risk of potential exposure to contagious diseases.
  • Employees see a doctor who understands job functions and company protocols.

Workers’ Compensation

A telemedicine diagnosis and treatment encounter is the same as an in-person clinic visit: it prompts a workers’ compensation claim, but not necessarily an OSHA-recordable incident. Recorded calls, electronic records and invoices are managed in compliance with federal laws. Visits are billed directly to a self-insured employer or to an insured company’s workers’ compensation carrier. To learn more, please contact us at info@workcare.com.