WorkCare FAQ's

A: WorkCare provides services to industries including:

• Construction: Providing guidance to workers with physically demanding jobs.
• Manufacturing: Supporting safety protocols in high-production facilities.
• Healthcare: Recommending interventions to reduce injury and illness risk for healthcare employees.
• Transportation and Logistics: Promoting healthy behaviors for drivers and logistics teams.
• Retail: Enhancing workplace practices for front-line and back-office employees.
• Energy and Utilities: Managing occupational risks in oil, gas, and renewable energy sectors.
• Public Sector: Partnering with government agencies to improve workforce health and productivity.
• First Responders: Delivering specialized care and support for firefighters, paramedics, law enforcement officers, and EMTs.

WorkCare’s services are customized to meet specific operational needs and challenges in all types of industries.

A: Visit: www.workcare.com

• Call 800.455.6155
• Connect with our sales team: Sales
• Request customer support: Support
• Explore career opportunities: Careers

A: WorkCare operates on-site clinics in more than 75 client locations.

A: WorkCare manages more than 200,000 medical surveillance exams and drug screens conducted annually at network providers across the U.S.

A: There are thousands of clinic locations and collection sites in the WorkCare nationwide network. We can add locations to meet client needs on request at facilities that meet our qualification criteria.

A: WorkCare directly employs more than 10 occupational medicine physicians. In addition, we contract with additional clinicians to provide 24/7 coverage for telehealth and telemedicine services.

A: More than 80,000 injuries are handled annually by WorkCare’s 24/7 triage team.

A: WorkCare employs a team of more than 700 across the country.

A: WorkCare’s corporate office is located in Anaheim, California. Most of our employees work at on-site at client locations, in other business locations in the U.S., or remotely from home offices. We provide services in all 50 states and select international locations where our clients have overseas operations. We partner with qualified clinics and labs to ensure job applicants and employees have access to a conveniently located provider for medical exams and drug screening.

A: WorkCare’s occupational health services include:

• Drug + Alcohol Testing
• Collection Services + Scheduling
• Physical Assessments + Exams
• OSHA + DOT Program Compliance
• Immunizations + Medications
• Exposure Risk Assessment + Medical Monitoring
• 24/7 Telehealth Triage + Telemedicine
• Healthcare Vendor Credentialing
• Total Employee Health Solutions
• Healthcare Professional Services
• Background Checks

A: WorkCare combines responsive injury prevention interventions, time-of-need care guidance, and health education to help reduce employees’ injury and illness risks and support positive workplace cultures.

A: Our Total Employee Health approach integrates occupational health, injury prevention, and wellness programs to address employees’ physical, mental, and emotional well-being. This holistic strategy supports employee health both on and off the job.

A: WorkCare has helped clients significantly reduce injury rates, improve employee morale, and save costs on workers’ compensation claims.

For example:

• An energy client achieved a more than 50 percent reduction on its Total Recordable Case Rate (TRCR) within the first year of partnering with WorkCare.

A: To learn more about our services or to schedule a consultation, contact us via WorkCare.com. or call us at 800.455.6155. We look forward to helping your organization achieve its health and safety goals!

A: Yes, WorkCare offers services that help clients maintain regulatory compliance, including incident classification, reporting, and training.

A: OSHA enforces standards that are intended to protect employees from harm by reducing workplace health and safety exposure risks. Compliance with standards is required for covered employers. Non-compliance can lead to poor health outcomes, fines, costly lawsuits, and negative publicity.

A: Through more than 40 years in business, WorkCare has learned that the vast majority of work-related injuries are not serious and can be safely managed at work with first-aid remedies. OSHA-approved first aid refers to non-recordable, non-invasive, immediate care for minor injuries. Cases that involve medical treatment, such as the use of prescription medications and invasive procedures like stitches, are considered OSHA-recordable. WorkCare’s telehealth and on-site providers evaluate injuries and provide care guidance based on best medical practices to ensure that employees are informed about their condition and receive the right care, at the right time, in the right setting. Refer to OSHA’s webpage on medical treatment and first aid to compare the differences.

A: Yes, WorkCare customizes medical exams based on the physical and environmental job demands, ensuring compliance with regulatory standards and company policies.

A: Yes, WorkCare’s Occupational Health Screening services include travel health services that prepare employees for domestic and international business travel. Services include pre-travel consultations, vaccinations, and health risk assessments.

A: Travel health services help protect employees from illness and ensure compliance with health regulations when traveling abroad. This is especially critical for industries with global operations, such as energy, manufacturing, and logistics.

A: Contact WorkCare to arrange consultations and screenings for your workforce.

A: Incident Prevention + Wellness is particularly effective in industries with physically demanding or repetitive tasks, such as construction, manufacturing, utilities, and logistics. People with sedentary jobs, such as those in offices or call centers, also benefit from targeted interventions.

A: By identifying and addressing potential risks early, Incident Prevention + Wellness minimizes the likelihood of workplace injuries. This helps reduce workers’ compensation claims, enhance productivity, and improve employee job satisfaction.

A: Wellness programs help reduce absenteeism by addressing key health concerns before they escalate and give employees the resources they need to stay heathy, safe, and on the job. Our delivery model is based on eight dimensions of wellness for optimal work-life balance.

A: Injury Care helps employers:

• Reduce workers’ compensation claims
• Minimize downtime and improve productivity
• Effectively manage OSHA-recordable incidents

A: Yes, Injury Care is available across all 50 states, ensuring comprehensive coverage for businesses of all sizes.

A: On-Site Clinical Services allow employers to address employee health concerns in real-time, reduce injury rates, improve productivity, and promote a culture of safety and well-being.

A: WorkCare’s injury prevention specialists are trained and have experience in sports medicine, occupational health, ergonomics, and wellness. Many are Certified Athletic Trainers and/or Certified Ergonomic Assessment Specialists.

A: Yes, WorkCare tailors every on-site engagement to meet site-specific requirements, cultivate safe work environments, and engage employees in their own health and well-being.

A: On-site medical services reduce response times for injuries and illnesses, minimize disruptions, and reduce liability risk by providing immediate care to staff and others in need of care at event venues.

A: WorkCare provides medical evaluations, case management, and consulting to support safe return to work for employees who are recovering from injuries or illnesses or after a prolonged absence for personal reasons.

A: Case Management helps reduce workers’ compensation costs, improves recovery outcomes, ensures regulatory compliance, and helps expedite safe return to work for employees who experience work-related injuries or illnesses.

A: Yes, our case managers support a wide range of industries, with solutions to meet specific workplace needs.

A: Our consulting occupational health physicians offer clinical insights for the development of workplace environment, health, and safety policies, procedures, and protocols. They assist with job-specific fitness-for-duty evaluations, compliance with applicable regulations and industry standards, identifying workplace exposure concerns, and making sound return-to-work decisions.

A: We offer flexible solutions, including one-time consultations and ongoing advisory services, based on your needs.

A: It offers immediate medical guidance, reduces unnecessary hospital ER and clinic visits, improves compliance, and ensures employees receive timely care without disrupting operations.

A: Yes, WorkCare’s Telemedicine platform provides round-the-clock access to licensed occupational health professionals for urgent and routine consultations.

A: We source the best talent from across the country for positions like these:

• Industrial Injury Prevention Specialists (IIPS)
• Registered Nurses (RN)
• Licensed Practical Nurses (LPN)
• Nurse Practitioners or Physician Assistants (PA)
• Occupational Health Technicians (OHT)
• Medical Assistants (MA) 
• Wellness Coordinators
• Corporate and Administrative Roles

A: Visit the Careers page on the WorkCare website to explore open positions and submit your application. Join us in making a positive impact on workplaces around the world!